Terms & Conditions
Last updated 1 October 2026 · Version 2026-10-02-v5
These terms and notices apply to Dashloop services operated by Loopifyeg. Contact Hello@loopifyeg.com or +20 101 332 2504 with questions.
1. About these terms
These terms cover Dashloop, including its website, account, dashboard, support and any integrations. The service is operated by Loopifyeg in Maadi, Cairo, Egypt. By opening an account, you confirm that you are at least 18 years old and can accept these terms for yourself or the business you represent. If you act for a business, you confirm that you have authority to do so.
2. The service
Dashloop brings authorized Shopify product, inventory and order records together with costs that you enter. The service can show sales after discounts and refunds with delivery and tax shown separately, product cost history, recorded expenses and estimated profit. Some reports depend on a complete import, supported permissions or costs you have entered. Features marked as planned, custom or dependent on another provider are not included until we confirm they are available for your account.
3. Accounts and security
Provide accurate name, email and brand details, keep your password and verification links secure, and tell us promptly if you believe an account has been accessed without permission. You are responsible for access by people you invite and for ensuring they are allowed to view your business data. Do not misuse the service, interfere with another account, probe security or access records outside your workspace.
4. Starter, Basic and Custom plans
Starter includes a 14-day trial. A valid promotional code presented at signup may add extra trial days; the number of days depends on the code. Basic is EGP 500 for each 30-day payment period. Custom plan features and price are agreed directly with you before payment. Creating an account does not authorize a charge. Payments are made manually using a destination shown in your account; there is no automatic card charge or auto-renewal. Send a new payment for each month of service. We review the payment receipt, then activate the plan. Access stays active until Loopifyeg closes or suspends it, including when a later monthly payment is overdue; plan access is not automatically switched off by the system.
5. Payment review, cancellation and refunds
A payment submission is a request for plan access, not confirmation that payment has been received. We may ask for a clearer receipt or transaction reference before deciding. Do not send passwords, card numbers, PINs or one-time codes with a receipt. Payments are not refundable and an active paid month cannot be cancelled, except where a confirmed error or failure on Loopifyeg’s side caused the problem, or applicable law requires otherwise. Contact Hello@loopifyeg.com if you believe that happened. Loopifyeg may suspend access manually when a monthly payment is overdue, for a security concern or for serious misuse.
6. Shopify and other connections
You may connect only a store you own or are authorized to manage. Shopify asks you to approve the application and its requested permissions; Dashloop does not need you to send us your Shopify client secret. The service uses the granted connection to import the store records needed for the reports. Store data availability and history depend on Shopify permissions and import completion. You can revoke access through Shopify. Shopify and other connected providers are separate services with their own terms and availability; Dashloop is not endorsed by Shopify.
7. Your data and brand
You keep your rights in your brand name, logo, products, store records and customer information. You authorize Loopifyeg to process information only to provide, secure and support the service you request, as described in the Privacy Policy. You are responsible for having the necessary authority and notices to connect your store and share its data. These terms do not give Loopifyeg any marketing use of your business or customer data.
8. Use of your brand name and logo
Your brand name and logo remain yours. By accepting these terms you grant Loopifyeg a non-exclusive, worldwide, royalty-free permission to display your brand name and logo to identify you as a Dashloop customer, including on the Dashloop homepage, website, case studies and Loopifyeg marketing. This permission covers only the name and logo, does not suggest that you endorse the service, and never includes sales, order, customer or other private business data. You can ask us to stop at any time by emailing Hello@loopifyeg.com; we will stop new use and remove placements from channels we control within a reasonable time, subject to materials already distributed and legal recordkeeping.
9. Reports and estimates
Reports are based on imported records and information entered by you. Totals may be incomplete while a store import is running or when Shopify does not provide older history. Merchandise sales use Shopify's discounted line totals after refunded or removed quantities, before tax and excluding delivery. Estimated product cost includes units still sold and refunded units Shopify says were not restocked; units returned to inventory are not treated as cost of goods sold. Profit estimates use recorded expenses and product costs effective on the sale date and in the matching currency. Delivery, taxes, provider fees and other costs remain outside the estimate unless they are recorded. Inventory, contribution, targets, CPM, CAC, ROAS and other metrics are planning estimates, not accounting, tax, audit, legal or investment advice, or a guarantee of results. Check source records before making a business decision.
10. Availability and support
We may update or pause parts of the service to protect accounts, fix faults or respond to a change by an integration provider. We will give reasonable notice of material changes where practical. We do not promise uninterrupted access or a specific service level unless we agree to it separately in writing. Contact Hello@loopifyeg.com or +20 101 332 2504 for account and support questions.
11. Closing or suspending an account
You may stop using the service and ask Loopifyeg to close your account by contacting support. We may restrict access when reasonably needed to address security concerns, unlawful use or a serious breach of these terms; where practical, we will explain the issue and give you a chance to resolve it. Account closure, exports, imported-data deletion and backup handling are described in the Privacy Policy and remain subject to records we must keep by law or to resolve a payment dispute.
12. Responsibility
The service is subject to rights and protections that cannot be excluded under applicable law. To the extent the law allows, Loopifyeg is not responsible for indirect loss or a decision made solely from incomplete or estimated reports. Nothing in these terms excludes liability for fraud, intentional wrongdoing or another liability that cannot lawfully be limited.
13. Privacy
The Privacy Policy explains the personal information used by the service, why it is used, who may receive it, retention and how to contact Loopifyeg with a privacy request. Read the policy before creating an account or connecting a store.
14. Changes to these terms
We may update these terms when the service or law changes. If an update materially affects your account, we will give notice where practical and ask you to accept it again when required. The version and date recorded with your account show which terms you accepted. If a part cannot be enforced, the rest continues to the extent the law allows.
15. Applicable law and contact
These terms are governed by the laws of the Arab Republic of Egypt, subject to mandatory protections that apply to you. The operator is Loopifyeg, Maadi, Cairo, Egypt. Contact Hello@loopifyeg.com or +20 101 332 2504. The registered legal business name and full street address will be added when Loopifyeg supplies them.