Privacy Policy
Last updated 1 October 2026 · Version 2026-10-02-v5
These terms and notices apply to Dashloop services operated by Loopifyeg. Contact Hello@loopifyeg.com or +20 101 332 2504 with questions.
1. Who operates Dashloop
Dashloop is operated by Loopifyeg in Maadi, Cairo, Egypt. For support or privacy requests, email Hello@loopifyeg.com or call +20 101 332 2504. The registered legal business name and full street address will be added when supplied by the operator.
2. Information we collect
When you create an account, we use your name, email address, phone number, brand name, password credential, optional brand logo and account settings. We store a protected password hash rather than your original password. We record the version and date of the Terms you accepted, account and session data, trial or paid-plan status, and payment submissions. A payment submission can include the chosen plan, payment method, amount and a screenshot of the payment. Receipt images are resized and encrypted for storage. Do not include card numbers, PINs, passwords or one-time codes in a receipt.
3. Shopify store information
When you authorize Shopify, Dashloop imports the product catalog, variants, prices, inventory, order line items, order totals, discounts, delivery, tax, refunds, payment and fulfillment statuses, payment method names, and order dates needed for sales and stock reports. The sales and stock import does not request customer names, email addresses, phone numbers or shipping addresses. The optional Contacts page works only if you allow customer access to your Shopify app: it then reads your customers' names, phone numbers, email addresses and city live from Shopify and shows them to you. Dashloop does not save those customer details on its own servers, and they are not shared with anyone. The information is associated with your brand workspace and is not displayed to other merchants. Shopify controls its own platform data under its terms and privacy notice.
4. Information you enter and support requests
If you enter expenses, historical product costs, sales goals, stock notes or other business information, we use it to prepare your workspace reports. If you request a Custom Plan call, we use your name, brand name, phone number and preferred call time to respond. Support messages and payment receipts are available to authorized Loopifyeg administrators who need them to answer your request or review the payment.
5. How we use information
We use information to create and secure accounts, import authorized store data, calculate and display reports, verify manual plan payments, answer support requests, maintain service reliability, prevent misuse and meet legal obligations. We do not sell merchant workspace information or use store sales, orders or customer information for unrelated advertising. As described in the Terms, your brand name and logo may be shown to identify you as a Dashloop customer; this never includes your business or customer data.
6. Cookies, security and access
Sign-in uses necessary session cookies to keep you authenticated. We may process access and security logs to operate and protect the service. Access to workspace data and payment proof is restricted by account and administrator permissions. Passwords and Shopify connection tokens are protected by the service. No system can guarantee absolute security; contact us promptly if you suspect unauthorized access.
7. Service providers and international processing
Dashloop uses Resend to deliver sign-in and password emails. A PostgreSQL provider and public web host will be selected for the live deployment; their names and processing locations will be listed here before a live merchant-data connection is enabled. Other providers may be added when a feature needs them, and this notice will be updated before those features launch. Providers process information on Loopifyeg’s instructions and under their applicable terms. Information may be processed outside Egypt depending on the hosting and email providers selected for the live deployment.
8. Retention and account closure
We retain account, store and expense information while your workspace is active and as needed to provide support, resolve payment or security issues, or meet legal obligations. Payment receipts are retained for payment verification and related records. You can delete your account yourself in Account settings. Doing so immediately removes your brand profile, imported Shopify orders and products, recorded costs and expenses, payment receipt images and subscription from the live service, and asks Shopify to revoke Dashloop's access to your store. When an account is deleted, Loopifyeg keeps a permanent customer record containing your name, email address, phone number, brand name, store address, plan, sign-up and deletion dates, the Terms version you accepted, your payment history (plan, amount, method, status and dates, without the screenshot), and a single total of the product sales your store recorded through Dashloop. We keep it to maintain accounting and billing records, handle disputes and support history, prevent repeat abuse of free trials, and meet legal obligations. It contains no Shopify orders, products, costs or customer information, and is visible only to authorized Loopifyeg administrators. You can also contact Hello@loopifyeg.com to request closure. Information we must keep for legal obligations, and copies in provider backups until they expire, are not removed immediately. The exact hosting-backup deletion window will be stated after the live providers are selected.
9. Your choices and requests
You may contact Hello@loopifyeg.com to ask about access, correction, deletion or another privacy request, including a request about the retained customer record described above; we will review it under the rules that apply and keep only what the law allows or requires. We may need to verify your identity and your authority over the account before acting. If your request concerns information imported from Shopify, we may need to coordinate with the store owner or Shopify. We will respond under the rules that apply to the request.
10. Children and business accounts
Dashloop is for adult business owners and authorized team members, not children. If you believe a child has created an account, contact us so we can review it.
11. Updates and contact
We will update this notice when the information, purposes, integrations or service providers change. Contact Loopifyeg, Maadi, Cairo, Egypt at Hello@loopifyeg.com or +20 101 332 2504 with questions or privacy requests. The registered legal business name and full street address will be added when supplied by the operator.